What to do
- Sign in and select the profile that participated in the conversation. Open Messages from that profile’s account tools.
- If a conversation is missing, switch to the other profile or résumé you may have used. For chat access, verify your email; if asked to sign in again, do so before retrying.
- A guest contact form sends an email and does not create a guest chat inbox. Keep sensitive information out of messages and report suspicious requests through support.
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